FAQ
FAQ
For any other inquiries about our products and services, please contact us down below, or message us on any of our social media accounts.
Do you ship overseas?
Yes, we ship all over the world. International shipping costs will be applied at the checkout. Please note, we do not offer returns on any international orders.
How long will it take to get my orders?
Please allow 5 working days for your piece to be manufactured and shipped. Once shipped you will receive a confirmation email to track your order. All of our domestic products are shipped VIA AusPost.
How are the pieces mounted?
Each piece comes with a hanging bracket and 15mm spacers, to create a fantastic 3D effect. Alternatively, we find adhesive hooks paired with our hanging brackets work a treat if mounting onto a screw isn't an option.
How do I return my order?
At this time we are only accepting returns for store credit, subject to the condition of the returning item. Return postage will be at the buyers expense.
For all returns, please contact returns@mobbuu.com.au
What material are they made from?
Laser cut 2mm stainless steel, with a black powdercoat finish.
Can you do custom pieces?
Yes, we'd love to hear about any custom pieces. You can email your specifications to info@mobbuu.com
Where are they manufactured?
All artworks are manufactured and finished in our Sunshine Coast (QLD) facility.